IT Support Administrator

Come and join our journey! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about solving technical riddles, bold in your approach, and act with integrity, we’d love for you to join our team as an IT Support Administrator. 

A taste of what you’ll do 
As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Immense Group. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems. Your main tasks will be to: 
 

  • Act as the first line of support to end-users  
  • Document technical issues and solutions   
  • Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems   
  • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices   
  • Manage Active Directory, Microsoft Office 365, Microsoft Azure systems along with server and workstation patching    
  • Administer physical and virtual servers 
  • Manage the physical environment of the server racks  
  • Monitor and maintain networks to ensure security throughout the infrastructure  
  • Manage an access control system  
  • Maintain an asset inventory system   
  • Maintain server asset management  
  • Manage spares and stock levels   

Who and what we are after? 
 

  • IT-related certifications and/or academic background  
  • Experience as an IT professional  
  • Analytical, troubleshooting and organizational skills  
  • Proactive attitude to problem solving  
  • Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels  
  • Windows networking and desktop support   
  • Outgoing personality with good communication skills  
  • A genuine interest in supporting people and finding solutions 

Employee benefits 

  • Private health insurance – because your wellbeing matters to us 
  • Wellness allowance – up to €300 per year 
  • Fresh and healthy Breakfast & Lunch prepared everyday in our penthouse kitchen – you can save up to €3,000 a year 
  • Birthday leave – as we want you to celebrate your day 
  • Company and team-building events – trust us, these are legendary 
  • Relocation package to Malta, including flight and two weeks of accommodation 
  • And much more – see for yourself! 

Apply today and be part of our success story! 

Our recruitment process 

  1. Interview with our Talent Acquisition 
  1. Online Assessment 
  1. Final interview with the Hiring Managers 
  1. Reference check (two previous employers) and Police Conduct 

Meet all the eligible criteria? Apply today and join the Immense Group team. 

Please take the time to read our Candidate Privacy Policy – Immenseprior to clicking ‘apply’.  

Shape your future

Department
IT Infrastructure and Security
Type
Full Time
Location
Tal-Pietà

by Immense